Our garage will be under construction starting 11/20/14. Please call (843) 886-3003 with questions or concerns.

Best Rate Guaranteed







Policies

Best Rate Guaranteed
Our Isle of Palms Beach hotel guarantees that the rates found through our official website are the lowest in comparison to other online sources for same day searches. If you find a better rate, please contact us and we will gladly match it upon verification.

Parking
Off street parking is available to our guests for $6/day.

Cancellation Policy
Cancellations must be made 24 hours before 4pm of the day of arrival Sunday through Thursday and 72 hours prior to arrival on Friday and Saturday. Modify / Cancel Current Reservation

Credit Card Policy
The Palms Oceanfront Hotel accepts all major credit cards.

Deposit Policy
Reservations booked directly through the hotel will require the credit card used at check-in be authorized for the full amount of the stay plus 25% for incidentals. For reservations booked through a third party, $150.00 will be authorized on the credit card used at check-in. Authorizations will be released five to ten business days after check-out.

Age Restriction
Our Isle of Palms Beach hotel guests must be 21 years of age to check-in.

Check-in Time
Check-in time is at 4 p.m., and check out time is at 11:00 a.m. If late checkout is requested, there may be an additional fee. Early check in may be requested but cannot be guaranteed prior to 4pm.

Guarantee Policy
Generally we cannot guarantee any room number or location, although we make every effort to grant special requests.

Pet Policy
The Palms Oceanfront Hotel does not allow pets.

Smoking Policy
Smoking is prohibited at The Palms Oceanfront Hotel except in designated smoking areas on the garage level.  Guests smoking in non-designated smoking areas will be charged $150 per violation.

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Towel Policy
Our Isle of Palms hotel does not provide beach towels for guests. Please feel free to bring your own or purchase a beach towel at one of the nearby surf shops. (The Palms Oceanfront Hotel’s bath towels are not permitted on the beach)